Frequently Asked Questions | True Legacy Homes

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Frequently Asked Questions

Find answers to common questions about our estate sales, care placement, and cash home offer services.

Estate Sales

How is an estate sale different than a garage sale?

An estate sale is basically a garage sale on steroids. Garage sales are great if you want to sell some items and make a few hundred bucks over a weekend. Estate sales are used for when you want to sell all (or almost all) of the contents of a home. Estate sales are typically utilized when a loved one passes and you inherit a home, or if you need to downsize homes and need to sell a lot of big items quickly.

How do Legacy Sales differ from traditional Estate Sales?

Our Legacy Sale is simply a comprehensive and professional version of a traditional estate sale. Estate sales typically aren't setup or managed very well (even by other estate sale companies), so we sought to change that. We are truly accountable to you through our open door policy, our certified appraiser ensures high-ticket items are valued appropriately, and you have full transparency into your sale's profits through our completely digital point-of-sale system.

How many items do I need in order to have a sale?

There are NO item minimums or item limits in order for True Legacy to service your estate sale. Even if you only have five items, give us a call.

Does my family maintain access to the home?

Your family has access to your home throughout the entire process, and is encouraged to walk through the home before and after the sale to see the entire contents of the home laid out and organized, to see if there's anything else you want to keep. Many families discover heirlooms that were missed during their original pass through the home.

After the estate sale, is my home completely empty?

Yes. After your estate sale is completed and the vast majority of items are sold and out of the home, we use trash removal services and our partnerships with the Salvation Army to donate any other items that remain. Your home will be completely empty and left broom clean.

Care Placement

What is senior care placement?

It's a personalized service that helps families find the right assisted living, memory care, or board-and-care home for their loved ones—based on medical needs, preferences, and budget.

How do you determine the best care option for my loved one?

We do a full assessment of care needs, mobility, cognitive condition, financial situation, and location preferences—then match you with vetted communities that fit those criteria.

Is there a cost for your care placement services?

No. Our services are free to families. We're paid by the care communities, allowing us to offer unbiased guidance at no charge to you.

How quickly can you help us find a care home?

In urgent situations, placements can happen within 24–72 hours. We work at your pace, whether you're planning ahead or facing a time-sensitive move.

What types of communities do you work with?

We work with a wide network of licensed facilities including assisted living, memory care, and residential board-and-care homes—ensuring a range of options for every need.

Cash Home Offers

How does a cash home offer work?

A cash home offer means a buyer is ready to purchase your home without relying on financing. This speeds up the process and reduces complications like appraisals and loan approvals.

Will I get a fair price for my home?

We evaluate your property's condition, location, and market value to present a competitive offer. Our goal is to balance speed and fairness, so you can make a confident decision.

How fast can I close?

Most sales close in as little as 7–14 days, depending on your schedule. You choose the timeline that works best for you.

Do I need to make repairs or clean out the home?

No. We buy homes in any condition—as-is. Whether the house needs updates or a full cleanout, we handle it after closing.

Are there any fees, commissions, or closing costs?

No commissions, no closing costs, and no hidden fees. The offer you accept is the amount you receive.

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General Questions

What areas do you serve?

We serve all of Southern California including San Diego County, Orange County, and Los Angeles County. This includes cities like La Jolla, Del Mar, Carlsbad, Encinitas, Irvine, Newport Beach, Laguna Beach, Long Beach, and many more.

How do I get started?

Simply call us at (619) 450-1702 or fill out our contact form. We'll schedule a free consultation to understand your needs and explain how we can help. There's no pressure and no obligation.

Can you help with multiple services at once?

Absolutely. Many families need help with more than one transition—like finding care for a parent AND managing an estate sale AND selling the home. We can coordinate all three services seamlessly, so you have one trusted team guiding you through everything.

Still Have Questions?

We're here to help. Reach out for a free, no-obligation consultation. Or read what our clients say about us.